Asia Testing Laboratory Limited ( ATL) is committed to a corporate culture that embraces and promotes strong principles of business and professional ethics at every level.
Ethical practices are inherent in our values, mission and strategy, and must guide all of our interactions with clients, customers, vendors and employees. We are therefore committed to the highest levels of client service.
ATL formulated Procedures for Serving Customers and Handling Complaints to receive and evaluate complaints, and make decisions on complaints., in the event you would like to make a formal complaint, please first do so to the Manager In Charge by email mic@atl.asia. If you do not feel that is appropriate please contact our telephone hot-line or complaint@atl.asia with fill up form ATL-207-01-02.
Our Board of Directors and senior management take these responsibilities seriously, both for themselves and the rest of the organization.